So-Klose® | The Leading Personal Introduction Agency and Executive Dating Site for Chinese Singles
To celebrate the Easter Holiday, please note that our office will be closed from Friday, 30 March 2018 to Monday, 2 April 2018 and will resume operations on Tuesday, 3 April 2018.
To celebrate the Ching Ming Festival, please note that our office will be closed on Thursday, 5 April 2018 and will resume operations on Friday, 6 April 2018.
For urgent matters, please contact us by email : firstname.lastname@example.org or whatsapp : 69600003.
Happy Easter Holiday and Ching Ming Festival!
The day following Good Friday
Ching Ming Festival
Allow us to congratulate you on the arrival of the New Year and to extend to you all my best wishes for your perfect health and lasting prosperity! Please note that So Klose Hong Kong office will be closed during Chinese Lunar New Year Holiday 2018, on the following dates below:
Chinese New Year Holiday: February 15 (Thursday) – 18 February 2018 (Sun)
Please expect delays on customer service inquiries during the Chinese New Year holidays. Normal services will be resumed beginning Monday, 19 February 2018 (Open hour on 19 Feb : 2:00pm till 6:00pm).
Thank you for your understanding and we wish everyone luck in the Year of the Dog! Good health, good luck and much happiness throughout the year!
So Klose Hong Kong
Please note that So Klose Hong Kong office will be closed during Christmas & New Year Holiday 2017, on the following dates below:
Christmas Holiday: December 23 (Sat) - December 26 (Tue)
New Year Holiday: December 29 (Fri) - January 1 (Mon)
Please expect delays on customer service inquiries during the Christmas & New Year holidays. Normal services will be resumed beginning Tuesday, January 2nd, 2018. (Service during December 27-28 will remain available)
Thank you for your understanding and we wish everyone a very happy Christmas and New Year holiday!
NOTICE TO MEMBERS: ISO9001:2015 Re-Certification Audit
Please note that a new ISO9001:2015 certification audit will be conducted and reviewed by SGS appointed auditor on Wednesday, 6 December 2017 (Full day).
Due to the handling of audit transition process from ISO9001:2008 to ISO9001:2015, the projected amount of additional audit time will be needed as this transition is a part of a recertification audit. A preliminary list of key “new” items will be identified that will require verification during the organization’s transition audit. Auditors will check and review in a variety of settings, including review of management review meeting minutes, business plan minutes, preventive action, planning meetings, operational memorandums, action plans, meeting notes, etc. for evidence that action is being taken, and that a follow-up assessment also takes place. Review of metrics will likely also factor into this process.
Please note that we will not arrange any client appointments on that day. We appreciate your cooperation. We apologize for any inconvenience caused during this transition period and thank you for your understanding!
WE ARE MOVING!
Effective from 11th October 2017, our new office will be located at the following address:-
Unit 3A, The WOL
4-5 Wo On Lane
Central, Hong Kong
Tel: 6960-0003; 5408-2087
We would relocate our office on Tuesday, 10th October and we apologise for any inconvenience caused by the removal. We look forward to providing you better service at our new location.
To celebrate the Chinese Mid-Autumn Festival, please note that our office will be closed on Thursday, 5 October 2017, and will resume operations on Friday, 6 October 2017.
Happy Mid-Autumn Festival (中秋快乐)!
To celebrate the special occasion of the National Day, please note that our office will be closed on Monday, 2 October 2017, and will resume operations on Tuesday, 3 October 2017.
Wish you a very Happy National Day!
To celebrate the special occasion of the establishment of the HKSAR, please note that our office will be closed on Saturday, 1 July 2017, and will resume operations on Monday, 3 July 2017.
Have an amazing holiday!
Due to the Tuen Ng Festival, please note that our office will be closed on Tuesday, 30 May 2017, and will resume operations on Wednesday, 31 May 2017.
Have a wonderful summer holiday!
Please note that an upgrading QMS to ISO9001:2015 New Standard Training and Gap Analysis will be conducted on Monday, 29 May 2017 (Full day). Please note that we will not arrange any client appointments on that day. We appreciate your cooperation and thank you for your attention.
ISO 9001 QUALITY MANAGEMENT SYSTEM
Since 2011, we have been implementing the Total Quality Management approach to assure the quality of our executive matchmaking and dating services.
This certificate not only proves the quality of our services, but also displays that every process in our company, from the distribution network to management practices, are managed, reviewed and improved in a systematic way. It strengthens our competitiveness on the international stage, and increases the service satisfaction of our customers and stakeholders. In 2014, we achieved the second ISO9001:2008 QMS recertification audit with zero non-conformities. In 2017, we will upgrade QMS to ISO9001:2015 new standard.
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